Today I received a SMS from Carphone Warehouse saying my parcel will be delivered today from 7am-9pm, if not a card will be issued. Additionally they also left me a contact number if I need to contact the driver. So I did call up, and a woman picked up the phone and she told me there is no parcel on her van. I was like “hang on a minute, this can’t be true.” so she advised me to contact Yodel. I called and emailed, yet to receive a response from them. I waited and waited until 4pm as I had to work in the evening so I expect a card to be left at my house.
At 10.30pm I reached home and I could not see anything, no card no note nothing. Checked the status via Yodel “Consignee Cannot Be Reached”, I was in shocked. How on earth they cannot locate my house? I had past deliveries by Yodel before and they can easily find my place without any problems.
I knew this will happen today as Yodel is the crappest delivery courier in the UK, even Hermes is better (that’s what I think). Former company HDNL I also had bad experiences with them, but this time is the worst. Cannot find my house, it’s a joke.
I have sent an email to Carphone Warehouse and see whether my order did or did not dispatched from their warehouse and where is my freaking iPhone.
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